For Your Big Date is committed to customer satisfaction. Purchase didn’t quite work out? No problem, For Your Big Date offers an easy, customer friendly return policy.
We offer two types of returns, a Replacement or a Refund. Products are eligible for a Replacement of the same item if the original product is damaged, defective, or if you received the wrong product. Products are eligible for a Refund if you decide you don't want the item, it didn't meet your expectations, or if you have had an adverse skin reaction.
You will be responsible for the return shipping costs on Refunds.
14 Day Return Period
Apparel (dresses, tops, jackets) & Shoes
Unwashed, unworn, or defective merchandise may be returned within fourteen (14) days from the date merchandise was received. Item(s) must be returned in condition received with all tags intact or merchandise will be returned to the sender. Refunds will be credited to original credit card only or issued a store credit. Shipping is not refundable.
If any product is missing the original box, content, accessories etc, it is not eligible for return.
All products need to be returned in original sellable condition.
Return the hat to us within 14 days of receipt and we will promptly process your refund. Items should be returned in their original packaging and with original tags to be considered for refund. We will issue credit for the return shipping costs if the return is a result of our error. (Wrong Item, Damaged)
Packaged Goods (candles, sexy date products)
Items must be returned in new and unused condition and contain ALL original, non damaged packaging. Unopened products can be returned within 14 days for a refund. Returns received in open or otherwise unsellable condition will not be accepted /eligible for return.
If the return is not a result of our error and your item is returned unopened we will refund the full cost of the merchandise minus shipping charges.
- All returns should be made within 14 days from the date of purchase.
- We offer a 100% money-back guarantee if the item is not as described.*
- Shipping and handling is non-refundable.
- Items should be returned in their original, undamaged packaging along with all merchandise tags.
- Items with security tags must be returned with the seal intact; please note that if security tag is removed, the item is no longer eligible for return.
- We do not accept returns on items that have been worn, altered, washed, or damaged in any way.
Orders Returned After 14 Days
Shipping Fee Refund
Shipping Fee is non refundable. All duties/customs fee are not refundable.
Return shipping charges will only be refunded due to discrepancies and errors of For Your Big Date Online Store, otherwise, Shipping Fee is non refundable. We will only refund up to the price of "standard ground/economy" shipping.
If you received free shipping a $12 USD shipping fee will be deducted from your refund amount. You are responsible for the shipping cost to return the item.
Orders extending beyond the 14 day return window are not eligible for full refund. Merchandise credit will be given if you do choose to return it, provided product is unworn and has original tags.
- All Sale Items
- Intimate/undergarment apparel – due to heals laws
- Hair Pieces/Hair Accessories due to health laws (per California Health Code Standards)
- Digital Downloads
- Wall Art